Shipping and Returns
Returns/Exchanges: Stock items may be returned within 14 days, if you are not completely satisfied. However, personalized and custom orders are not returnable. Note: Products may be different than how they appear in this catalog.
Shipping Info: All orders are shipped via UPS or FedEx and cannot be delivered to a PO Box. Actual shipping costs will be added to credit card orders. Prices listed are subject to change without notice. We can ship International shipments with preparation of all custom packages at no charge.
1. provide us with your complete shipping address (no PO Boxes please).
2. List item number, description and quantity for each item.
3. Note any special instructions (e.g. personalization, shipping details, etc.)
4. Indicate your daytime phone number in case we have any questions.
5. Include your payment or payment information with your order.
Delivery: In-stock items are generally shipped within 24 hours. If you need it out same day just ask, no additional charge! Allow 2-3 weeks for custom orders. For special handling or events call us.
Quantities: In some cases, large orders for a single item may qualify for a quantity discount. For large quantities call customer service to inquire stock availability.
Prices/Sales Tax: All prices are U.S. dollars and are F.O.B. Michigan City, Indiana. Indiana residents add 7% sales tax. All other sate and local taxes, if applicable, are the responsibility of the end user.